WHY
YOU SHOULD GET COPIES OF YOUR MEDICAL RECORDS AND REVIEW THEM
[Edited by a patient with a chronic
disease. Last update 21 April 2005]
What medical
records should one have on hand?
- Appointment or Examination
Reports
- During or
after each
appointment, the physician will make a report of his findings. It
will generally include a description of the patient's current symptoms
and the physician's conclusions about those symptoms--that is, what was
told the physician, what the physician has concluded, what the
physician told the patient, and his recommendations.
- For each test that your
physician orders, the physician will receive a report.
- Sometimes
this report will contain only data from the test (such as the objective
results of a blood or lung-function test).
- Sometimes it will be a
narrative report from the physician reading the test (the report of the
radiologist reading a CT or MRI scan, for example).Surgical and Pathological Reports.
- For each biopsy or surgical procedure
there will be a pathology report, and for each surgery there will be an
operative report. These narrative reports are key records with critical
and fundamental information about your diagnosis.
Reasons
for obtaining reports - You need copies of these reports for
several reasons.
- Other professionals involved in
your care will ask to see some or all of your previous and current
medical information.
- A physician may recommend that
the patient see another physician or other medical professional who is
not in your physician's practice group or hospital.
- The patient may decide on their
own to seek an additional opinion or to evaluate a different type of
treatment option.
- Even though a patient has
confidence in their current physician and don't anticipate the need to
seek other professional opinions, the patient needs to obtain copies of
the reports made by the patient’s physicians about their condition in
case of future emergencies or changes in health care.
Right to have
copies of medical records (U.S.)
- Patient's in the U.S. have a
right to see and have copies of your medical records under United
States federal law, and, in certain situations, also to request the
health provider to correct them.
- Some foreign countries or
provinces may have more stringent or additional requirements.
How to obtain
medical records (in the U.S.)
- The wise patient determines how to do that before
an emergency makes the missing records vital to their welfare.
- In the U.S. healthcare
providers can advice the patient about its process for reviewing and
copying records.
- Providers should also advise on
the amount of time the provider may take to provide the copies and the
cost of copying.
- At the patient’s request, the
health provider may prepare summaries of the reports as part of your
registration at your first visit.
- If the patient does not receive
copies of medical reports and information on the first appointment, the
reports should be subsequently requested.
Collecting
past medical records – For people with a serious condition,
time can be important.
- Making formal requests and
following up on them can be very time-consuming and burdensome.
- Reports should be requested routinely at
the start of every appointment or test procedure.
- The patient needs to have past
reports readily available. The process can take days or weeks, so one
can't count on having their records available during an emergency
unless the reports have been acquired earlier and routinely.
- Past records must be requested
from each separate institution and each medical professional.
They are likely to have different request form and processes.
- For persons who have multiple
medical professionals involved in their care, it’s necessary to have
those records on hand for immediate access.
- Records may have been
misplaced, misfiled or lost so relocating the originals or having
acquired copies before they are needed is important.
Routinely ask for
reports at the time of the examination or other office appointments.
- Developing good personal
relationships with one’s physicians, their administrative staffs and
the those who administrator tests goes a long way to helping to get
what is needed in the least expensive and most convenient way.
- Physicians are often willing to
give patient’s copies of their reports of examination or the patient’s
general tests (such as blood tests) at each appointment, if the patient
requests them before the end of their appointment and explain why the
patient wants them.
- For special tests, such as
MRIs, CT scans, X-rays and the like, the person administering the test
rather than the physician who orders it tends to be the "gatekeeper"
for copies.
- The patient must
request a copy of special tests before the test is taken. The
test-taker can then order two copies and supply the patient their copy
at the same time as the physician gets his. The patient
will likely get the copy free or at nominal cost if requested in
advance.
- Originals of imaging results
can usually be signed out temporarily from the radiology department
where the x-ray was done if needed for consultation with other
physicians.
- Imaging tests (x-ray/ct
scan/mri/ultrasound, etc.) may be stored as either a film original, or
as a digital file. Images on film are sometimes not kept past
five years so it may be important to get a baseline image duplicate
film for future comparisons.
Reviewing
Medical Records – Reasons why one should review the reports
their
physician writes and the patient’s lab test results and imaging
records.
- Reading the reports helps one
to better understand what the physician is intending to communicate and
suggests questions that one should ask the physician, whether
immediately or during the next appointment.
- A physician may have
misinterpreted something the patient said or omitted something the
patient believe is important. This won't known that this has happened
unless the patient reviews the reports.
- A review can improve
communications between the physician and patient even though it may
produce no new insights that change the patient’s view of their illness
or treatment.
- Physicians often provides a lot
of information about an unfamiliar subject very quickly and often
speaks in jargon or "medical shorthand" that can be easily
misunderstood.
- The patient can try to make
sense out of the reports by diligently asking physicians any questions
raised during the review
- Physicians are busy and can
make mistakes. They are not intimately aware of r symptoms, r
life-needs, or r concerns. They focus their attention on the most
significant current elements of r case. Something that seems
minor to the physician may be significant to and should be
brought to the physician’s attention during the appointment.
Giving bad news is
not easy, so physicians may
communicate it in an indirect
way.
- This increases the possibility
of r misunderstanding critical information.
- The patient should never
be worried
about taking the physician’s time, concerned about asking "dumb"
questions, or intimidated about following-up; this is, after all, r
illness and r life.